Frequently Asked Questions

Q: My credit is bad, am I wasting my time?
A: No. Almost everyone who has fallen behind on house payments have had some credit problems in the past. We help people regardless of credit.

Q: Why did my mortgage company send me my payment back?
A: After your mortgage company accelerates your loan, they no longer accept a payment less than the full amount due. They are likely to send it back to you, asking for the whole amount. The reason for this has its origin in case law.

Q: What do I do if someone stops by the house?
A: It is possible that investors or bank representatives will come by and look at your house. This is their way of evaluating the condition of the collateral on your mortgage. The bank may be checking that it is not vacant.

Q: How much time do I have?
A: It depends on which state your property is in. In Cook county Illinois, the courts are behind by up to 20 months. In a case like this, you could actually stay in your home without making payments for a very long time. Other states, like Texas for instance, will schedule your home for foreclosure sale just 3 weeks after serving you with notice. Time is no friend when you're behind. Take steps to get yourself caught up. The longer you wait, the more you pay in court costs, late charges, and attorney fees.

Q: Can Guaranteed HomeSaver help with my other bills?
A: Not directly. We specialize with one thing, catching up your mortgage. We work closely with many non-profit outreach groups and credit counselors. Click on the side bar for "Help with other Debts". You will find some helpful links there.

Q. Can I get help immediately?
A. Yes. You may apply for assistance right now. Just click "Help Me Now!!" on the side bar. In just two days, we'll call you with the news. (Three days if you submit on a weekend). This is faster than calling us and receiving our assistance packet through the mail. Of course you are welcomed to do both.

Q. Why should I pay a loan modification company to do it for me?
A. You can do a loan modification for free with your lender but are you getting the best possible resolution for your loan modification. When your on the phone with your lender and they tell you there is nothing that can be done for you, how do you know if this is true? Could this be a representative who has little apathy for you because your late or a lack of experience as a loss mitigation specialist. These so called specialist's work in call centers at a low paying, high turnover industry with very minimal training. They have hundreds of loans just like yours and you are just a number to them versus an individual homeowner needing help. These specialists have pre-written scripts of what they can or can't do. They have a couple of options to offer if you qualify for a loan modification and are usually designed to give you the least amount of financial impact to the lender. This may not be the right resolution for you long term versus having a professional loan modification company that has attorney's negotiating on your behalf to get you the best possible resolution. This can save you time, stress, and money.